Terms and Conditions 3star –
Malaysia Casino Platform Guidelines

By accessing, registering, or using any services offered by the 3star platform on the website 3star.onl, you expressly and unconditionally agree to comply with and be bound by these Terms and Conditions, together with our Privacy Policy and all additional guidelines that may be issued from time to time.

These Terms and Conditions apply to all users of the 3star platform, including visitors without an account, registered members, and participants in any promotion or campaign organised by 3star. If you do not agree with any part of these terms, please discontinue use of the platform immediately.

3star reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on this page, and the date of update will be displayed at the top of the document. It is your responsibility to review these terms periodically.

To register and use the 3star platform, you must meet the following eligibility requirements:

• You must at least 18 years of age at the time of registration.
• You are registering in your own name and not on behalf of another person.
• You are not subject to any legal or contractual restrictions that prevent you from using online platform services.
• The information you provided during registration is truthful, accurate, and up to date.
• You have never had an account closed or suspended by 3star previously.

During the registration process, you are required to provide your full name, email address, phone number, and any other required information. 3star reserves the right to request identity verification (KYC) at any time, including copies of your identification card, passport, or other supporting documents to verify your identity.

KYC verification is mandatory before your first withdrawal is processed. Failure to provide the required documents within the specified period may result in a temporary suspension of withdrawal privileges.

Each user is only permitted to hold one (1) active account on the 3star platform. Holding multiple accounts is strictly prohibited regardless of the registration method used. Violation of this rule will result in all associated accounts being permanently suspended or closed, and any accumulated balance or wins may be forfeited.

You are fully responsible for all activities that occur under your account. This includes:

• Keep your password and login credentials confidential.
• Ensure that no other individual uses your account.
• Notify the 3star support team immediately if you suspect any unauthorised access to your account.
• Keep your personal information current and accurate at all times.

3star is not liable for any losses arising from unauthorised access caused by the user's own negligence in safeguarding their account credentials.

Accounts that have been inactive for 12 consecutive months with no login activity or transactions may be subject to a monthly administrative fee deducted from the account balance until the balance reaches zero. You will be notified by email before any fee is applied.

3star supports a wide range of local Malaysian payment methods for members' convenience, including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly and credited to your account within minutes.

Deposit Requirements:

• The minimum deposit is RM 10 per transaction.
• You are only permitted to deposit funds from legitimate sources and from an account registered in your own name.
• Third-party deposits are not accepted. Any deposit identified as a third-party transaction will be returned, and the account may be suspended for further investigation.
• 3star is not responsible for any charges or fees that may be imposed by your bank or payment provider.

Withdrawal Requirements:

• Minimum withdrawal is RM 30 per transaction.
• Withdrawals are processed within less than 5 minutes once approval is granted, subject to completed KYC verification.
• For security purposes, all withdrawals will be processed to the same bank account or e-wallet used for the original deposit.
• 3star reserves the right to request additional verification before approving withdrawals that exceed certain limits, in accordance with our Anti-Money Laundering (AML) policy.
• 3star does not charge any withdrawal fees. However, your bank or payment provider may impose their own charges.

3star offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to specific terms stated alongside each offer. The following general terms apply to all bonus types unless otherwise stated:

• Wagering Requirements (Rollover): Bonuses received must be wagered in accordance with the specified rollover requirements before any withdrawal from the bonus balance is permitted. These requirements are clearly stated on each promotional offer.
• Validity Period: Every bonus has a limited validity period. Expired bonuses will be automatically forfeited without compensation.
• One Bonus Per User: Each promotion may only be claimed once per user, per household, per device, and per IP address.
• Eligible Games: Some bonuses are only applicable to specific games. Please review the offer terms before using your bonus.
• Bonus Withdrawal: 3star reserves the right to withdraw or modify any bonus if there is evidence of misuse or fraud.

Wagering strategies intended to exploit bonuses (commonly known as "bonus abuse" or "bonus hunting") are strictly prohibited and may result in bonus cancellation and account suspension.

All games offered on the 3star platform — including slots, baccarat, roulette, blackjack, sports betting, bingo, and live casino games — are powered by independently certified Random Number Generator (RNG) systems, or conducted by trained live dealers in a monitored studio environment.

All game results are final once a round has ended. 3star is not responsible for any disputed results arising from technical issues on the user's end, such as internet disruptions or unexpected browser closures.

• Each game has its own minimum and maximum betting limits, which are displayed within the game interface.
• In the event of a technical disruption or system failure on 3star's end during an active game, affected wagers will be returned to the user's account balance.
• The use of bots, automated software, or any unauthorised tools during gameplay is strictly prohibited.
• 3star reserves the right to review and void any suspicious wagers for technical or game integrity reasons.

To ensure a fair and safe gaming environment for all members, the following are strictly prohibited on the 3star platform:

• Creating multiple accounts or using false identities.
• Attempting to hack, breach, or disrupt the platform's systems or infrastructure.
• Use of third-party software, bots, or automated scripts to manipulate games or transactions.
• Fraud or falsification of any information, documents, or financial transactions.
• Money laundering or any illicit financial activity using the platform as an intermediary.
• Systematic misuse of the bonus or promotions system to extract profits without genuine intent to play.
• Harassment, threats, or abusive behaviour towards 3star support staff or other users.
• Sharing your account login details with another individual or allowing others to use your account.

All content on the 3star platform — including but not limited to logos, brand names, website design, graphics, text, software code, user interfaces, and game content — is the exclusive property of 3star or its licensed business partners.

You not permitted to:

• Copying, reproducing, distributing, or displaying any part of the platform without prior written permission from 3star.
• Using 3star brand names, logos, or marketing materials for commercial purposes without authorisation.
• Reverse engineering or extracting the source code of any part of the platform software.

Any unauthorised use of 3star intellectual property may result in legal action. You are granted a limited, non-exclusive, and revocable licence to use the platform solely for personal and recreational purposes.

To the extent permitted by applicable law, 3star and its staff shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from the use of or inability to use the platform, including:

• Financial losses resulting from game outcomes.
• Service disruptions due to system maintenance or technical issues beyond our control.
• Unauthorised access to your account resulting from your own negligence.
• Inaccurate information provided by third parties.

3star will make every effort to ensure the platform operates smoothly and without interruption at all times, but makes no guarantee regarding 24/7 uninterrupted platform availability.

Termination by User: You may close your account at any time by contacting the 3star support team via live chat. Before closure, please ensure you withdraw all available balance in your account, as any bonus balance that has not met the rollover requirements will be forfeited automatically.

Termination by 3star: 3star reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent behaviour or illegal activity.
• Failure to meet identity verification (KYC) requirements.
• Request from legal authorities.
• At the absolute discretion of 3star for the purpose of maintaining platform integrity.

If an account is closed due to a terms violation, 3star reserves the right to hold the account balance while an investigation is conducted. If the investigation finds no evidence of fraud, any eligible balance will be returned to the user.

3star reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted to this page.

How users are notified of changes to the terms:

• The "Last Updated" date at the top of this page will be revised to reflect the latest amendments.
• For material or significant amendments, 3star will send a notice to your registered email address or display a notice within the platform.

Continued use of the platform following any amendments to the terms constitutes full acceptance of the amended terms. If you disagree with the amendments, you have the right to close your account before they take effect.

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please contact the 3star support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat button within the platform.
• Support Email: [email protected] (displayed as plain text — please copy and paste into your email client).
• Help Centre: Visit page FAQ for quick answers to frequently asked questions.

Our Malay-speaking team is available to assist you at any time. We are committed to responding to all enquiries in a timely manner.